250 Years of experience
Our combined years of experience exceeds 250 years.
Since 1994 Quality Calibrations Inc (QCI) has provided pipette calibration, repair and certification services for laboratories across the country to maintain compliance, accuracy and confidence in their results.
QCI is a woman-owned and operated small business operating in DC, DE, FL, MD, PA, VA and WVA and New England. QCI is DBE, MBE and SBE certified.
Beverly, President and Quality Manager. In 1994 Beverly realized the need for personalized on-site pipette calibrations at NIH and then quickly realized the entire biopharma research community was missing a personalized on-site pipette service provider. There was no need for downtime, no risk of damaged pipettes or calibrated pipettes misaligned in return shipping. From NIH, she moved on to FDA, NCI, WRAIR, numerous private pharmaceutical and forensic laboratories. She continues to guide and support her remarkable team in their daily work providing expert pipette calibrations, repairs and certifications. In 2008 under Beverly's direct supervision, QCI achieved ISO17025 accreditation. QCI has continued to maintain their accreditation status under the current ISO17025:2017 accreditation policies and procedures.
Nicole joined QCI in 2012 working part time in the front office. She quickly moved up to Office Manager and was most recently promoted to General Manager. She works closely with Beverly in quality control, management, audits and customer management. Nicole's customer relationship skills are unparalleled - she continues to go above and beyond to meet our customers' expectations. The support she provides for each member of our QCI calibration team is unprecedented, precise and of course, most appreciated.
Rick, Business Development. Rick worked with Beverly to found QCI in 1994 and his primary focus now is on Business Development and Customer Satisfaction. He continues his Calibration Technician status and is current in all QCI procedures, GLP and GMP procedures as well as perform ISO17025:2017 calibrations and documentation.
Debra, Senior Calibration Specialist. Debra was the first one on board with Beverly in 1995. Debra's expertise and knowledge are well known in this industry. She handles numerous forensic labs in Delaware and Maryland. She is also one of the key members of our Training program for new Calibration Technicians. Debra currently manages more than 50 accounts, assuring quality and compliance standards and extremely accurate pipette calibrations. Debra is an ISO17025:2017 specialist.
Kirstin, Calibration Specialist. Kirstin was the next one to join QCI when she entered our training program in 1998. Kirstin came with a scientific background and joining QCI was the exact right move. She quickly became one of our key technicians - she handles a large biotech customer base at QCI. She is organized, maintains customer relations, schedules and calibrations for many of our GMP and ISO accredited customers - providing extensive pipette calibrations, repairs documentation. Kirstin has a loyal following of QCI customers from Maryland to Delaware.
Judy, ISO27025:2017 Calibration Specialist. Judy has been with QCI since 2003 and brought over 25 years of corporate experience with her (which has been most appreciated by all of us). Judy is our lead ISO17025:2017 Accredited technician. She excels in customer relations, scheduling and ISO17025:2017 documentation and service. She is also a member of our Training program for new calibration technicians. She is specially trained in ISO8655 procedures and practices and is responsible for numerous forensic laboratories in DC, Maryland and Virginia.
Mike, QCI Technical Manager has been with QCI since 2005 and has worked in our industry since 1995. He works closely with Beverly in all contract and ongoing ISO17025:2017 procedures, policies and continuing assessments. Mike specializes in on-site as well as call-in trouble shooting repairs. Mike also works for Pipette Repair Service, an ISO17025:2017 accredited company in Richmond Virginia - we are glad he balances his time between both companies so he can share his expertise with all.
Evelyn joined Quality Calibrations in May 2023. She also came from a corporate background and provided support to our office staff as well as emerging as one of our most expert Calibration Technicians. She is precise, organized and an expert in calibration documentation and quickly became a member of our training team. Evelyn works primarily in Maryland and Delaware and manages the QCI mail-in lab in Maryland.
Bernadette, our newest team member. Bernadette was recognized by all of us for her work ethic, desire to excel in the biotechnology industry and overall team spirit. We are happy to have her on board and look forward to her amazing career with QCI.
We build strong, long-term client relationships by listening to, understanding and exceeding our client's expectations in a responsive, enthusiastic and professional manner.
Our combined years of experience exceeds 250 years.
State certified technicians, authorities on state and federal and national certification standards, published authors in their field.
Pipettes are inspected, pm service performed, worn parts replaced and then re-calibrated against ISO8655 specifications for Accuracy and Precision.
ISO/IEC 17025 is the international standard for testing and calibration laboratories. It sets out requirements for the competence, impartiality, and consistent operation of laboratories, ensuring the accuracy and reliability of their testing and calibration results.
This standard is vital for laboratories as it enhances the credibility of their testing and calibration work, fostering trust among clients and regulatory authorities. Compliance with ISO/IEC 17025 demonstrates a laboratory's commitment to quality, technical proficiency, and scientific rigor.
QCI successfully achieved its initial ISO/IEC 17025 accreditation in November 2008 and has continued to upheld its accreditation, currently certified to the ISO/IEC 17025:2017 standard. This accreditation demonstrates technical competence for a defined scope and the operation of a quality management system for on-site pipette calibrations. QCI is accredited through the ANAB/ANSI National Accreditation Board. ISO certificate AC-1347.
If you're seeking precision pipetting and meticulous documentation, QCI is your trusted partner. We offer: